Privacy

Last updated November 14, 2026

Mechro Inc. runs mechro.ai. This page explains what the site collects, which outside tools it uses, and the choices you have. Mechro builds AI diagnostic troubleshooting agents for equipment manufacturers, and this site is written for people at those businesses.

What you send us

The contact form asks for your name, company, work email and an optional message. We receive what you type there when you press send, and not before. It reaches us as an email, sent through Amazon Web Services from a form hosted on Vercel. We use it to reply to you. We do not add you to an automated email sequence, and we do not sell your form details. If our spam checks reject a submission, no email is sent, and the address is kept in our hosting logs for about a day so that we can find a real person caught by mistake.

The site also offers a sign-up for updates, which asks only for your email address. It reaches us the same way, as an email, with the page you signed up on and how you reached the site as described below. We use it to write to you when we have something new, such as a feature or a service story. Ask us to stop at any time, by replying to one of those notes or at the address under Contact, and we will. Your browser keeps a note in its local storage, on your device, of when you last closed the sign-up box, so that it does not open by itself for 30 days, and of when you signed up, so that it does not open by itself again.

Some of the tools below are told that you started the form (the contact form, or on one of our campaign pages the sign-up), which field you started in, that the email box holds a complete address, and that you left without sending. They are not told what you typed.

With a form you send, we also receive how you reached the site: the first page you landed on and when, the site that sent you, and any campaign details in the link you followed, including the click identifiers ad platforms add to their links, and the same for your latest visit from a campaign link. Your browser keeps that record in its local storage, on your device, until you clear it, and keeps the name of the last Book a demo button you pressed, and a note that you closed the Book a demo bar along the foot of a phone's screen if you did, in its session storage until you close the tab. None of these notes is kept, and no such record is sent, for visitors in Europe, the UK and Switzerland, or for a browser that sends Global Privacy Control. A contact form, and a sign-up on one of our campaign pages, also carries a reference number. The same number goes to Google, Meta and Microsoft Clarity when that form is sent, so that we can connect your message to that visit, including its recording. A sign-up on any other page carries no reference number, and those tools are not told it was sent.

How we measure visits and advertising

We use the tools below to understand how people use the site, and to measure and target our advertising. They collect things like the pages you view, how far you scroll, what you click, your IP address, your browser and device, and the site that sent you. Most of them use cookies, pixels, web beacons or similar technology, and they may set their own cookies or receive information directly from your browser.

• Google Analytics and Google Ads measure traffic and advertising. Read How Google uses information from sites or apps that use our services. You can opt out with the Google Analytics opt-out add-on.
• Meta (Facebook and Instagram). We use Meta's pixel. We may use pixels, web beacons and other storage technologies from third parties, including Meta, to collect or receive information from this site and elsewhere on the internet. Those third parties, including Meta, use that information to provide measurement services and to target and deliver ads. See Meta's Privacy Policy.
• Microsoft Clarity. We partner with Microsoft Clarity to see how you use and interact with the site, through behavioral metrics, heatmaps and session replay, which is a recording of your mouse movements, clicks, scrolling and the pages you view. Clarity uses first and third-party cookies and other tracking technologies. It masks what you type into form fields. We use this to improve the site and our marketing, and for fraud and security purposes. Microsoft may collect personal data from people visiting this site. See the Microsoft Privacy Statement.
• LinkedIn. We use the LinkedIn Insight Tag to measure our LinkedIn ads and to target ads to people who visited this site. See LinkedIn's Privacy Policy.
• Vercel Web Analytics, our hosting provider's analytics, counts page views, presses on Book a demo and on a campaign page's sign-up button, and each contact form and sign-up that is sent or fails to send, with the button or page it came from and nothing you typed. It sets no cookies and identifies a visit by a hash of the request that it discards within a day.

Advertising and analytics tools can connect activity across your devices and across other websites, and use it to decide which ads you see.

Contact lists for advertising

We may upload business contact details we already hold, such as a name, work email address, phone number and city, to Meta, Google and LinkedIn. Each platform matches them to its own members so that we can show our ads to people we know, and to people like them. The details are hashed, which turns them into a code that cannot be read back, before they are matched, and the platforms do not tell us who matched. To keep your details out of these lists, email support@mechro.ai.

Your choices

• Global Privacy Control. If your browser sends this signal, we load none of the tools above except Vercel Web Analytics.
• Opting out of ad targeting. Use the Digital Advertising Alliance's choices page or, in Europe, Your Online Choices. Your ad settings on Meta, Google and LinkedIn also control what you see.
• Your browser. You can block or clear cookies and local storage in your browser's settings. The site, including the contact form, works without them.
• Your form details. To ask what we hold about you, or to have it corrected or deleted, email support@mechro.ai. A single Clarity recording cannot be deleted on its own, so it expires on the schedule below.

Visitors in Europe, the UK and Switzerland

If you visit from the European Economic Area, the United Kingdom or Switzerland, we do not load the advertising, analytics and session replay tools listed above, other than Vercel Web Analytics, so there is no consent banner to answer. We work out your location from your IP address, and that can occasionally be wrong, for example on a VPN.

How long data is kept

We keep emails from the contact form for as long as they are useful to the conversation or our business records, and sign-ups until you ask us to stop. Our hosting provider keeps its logs for about a day. Each tool above keeps what it collects under its own terms. For example, Microsoft Clarity keeps most recordings for about 30 days, favorited recordings and a random sample for up to 9 months, and heatmap data for up to 9 months.

Other things to know

This site is not meant for children, and we do not knowingly collect information from them. If we change this page, we will update the date at the top.

Contact

Mechro Inc., 301 E Archer St, Tulsa, OK 74120. support@mechro.ai