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About Mechro

Mechro is AI diagnostic infrastructure for OEM service. We work where the problem lives: on the service floor, with the people who keep complex machines running.

Knowledge has to move both ways

The expertise that ends downtime is locked at the factory. The insights that make better machines are buried in the field. We built Mechro so knowledge moves out to every tech and dealer, and what the field learns comes back to the factory.

How we're different

  • We start on the service floor.

    We work inside your service operation before we build anything, so Mechro fits how cases actually move through your service chain.
  • Built with McElroy.

    We've built Mechro alongside one of the most complex OEMs in heavy equipment, so it was tested on hard cases from day one.
  • Rooted in Tulsa.

    We're close to the manufacturers, the machines and the people who service them. We speak the language because we work in it.
  • We start on the service floor.

    We work inside your service operation before we build anything, so Mechro fits how cases actually move through your service chain.

  • Built with McElroy.

    We've built Mechro alongside one of the most complex OEMs in heavy equipment, so it was tested on hard cases from day one.

  • Rooted in Tulsa.

    We're close to the manufacturers, the machines and the people who service them. We speak the language because we work in it.

By the numbers

  • Service cases closed out103
  • McElroy product lines Mechro knows101
  • Organizations set up in McElroy's distributor network17
  • Founded2026

Cases and organizations: McElroy and its distributor network, June 1 to November 11, 2026. Test accounts excluded.

Product builders who work alongside service teams

  • Kastle Jones, Co-Founder & CEO at Mechro

    Kastle Jones

    Co-Founder & CEO

  • Amy Ginn, Co-Founder & Head of Product at Mechro

    Amy Ginn

    Co-Founder & Head of Product

  • Christopher Baum, Founding Engineer at Mechro

    Christopher Baum

    Founding Engineer

  • Shawn Bullock, Principal AI Architect at Mechro

    Shawn Bullock

    Principal AI Architect

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